Return Policy
RETURNS AND EXCHANGE
Please read these policies carefully prior to placing your order. If you place an order with Betty Carré Jewelry, you are thereby agreeing to our policies.
Please note: Slight irregularities and variations in silversmith work or in natural stone colors and inclusions are characteristics of the uniqueness and individual handcraftsmanship of the product and should not be considered defects.
RETURN AND EXCHANGE POLICY
1. Items are eligible for exchange or credit within 14 days of purchase.
2. All returned merchandise must be unworn and unused with its original price tags intact. We will not accept returned merchandise if the conditions do not meet our return standards.
3. Shipping charges are not refundable.
4. All merchandise "ON SALE" are FINAL SALE and are not eligable for refunds.
RETURN AND EXCHANGE PROCESS
Return merchandise by UPS Signature required only for your protection.
You must return the original invoice with the items.
To return merchandise, you must contact BettyCarre@BettyCarre.com to receive a return authorization number. Returns will not be accepted without authorization number.
Returns should be sent to:
6812 Stirling Rd.
Hollywood, FL 33024
DOMESTIC ORDERS (Within U.S.)
SHIPPING RATE
Shipping rates will be based on the cost of the overall order and shipping type. Please refer to the chart below to determine the rates for continental US.
INTERNATIONAL ORDERS
SHIPPING METHOD
Betty Carré Jewelry ships to Puerto Rico only, via UPS/Fedex.
International orders will be considered "Final Sale". We will not accept returns or exchanges. Please contact BettyCarre@BettyCarre.com if you have any sizing, fit or color questions prior to ordering online. Any orders placed internationally are in agreement with Betty Carré Jewelry's International Shipping Policy.
INTERNATIONAL SHIPPING RATES
For international orders, Betty Carré Jewelry charges the shipping rates provided by Paypal and site Checkout process. Puerto Rico will have aditional shipping charges provided by Paypal or the site Checkout. Rates include shipping and handling and is a non-negotiable flat rate US$ 34.50.
TAX/DUTIES/REFUSED SHIPMENT (For International Shipments)
Once Betty Carré Jewelry has delivered the merchandise to the carrier, you are responsible for any additional taxes and duties. Betty Carré Jewelry is not responsible for any fees charged by customs.
If you decide to refuse any shipments from Betty Carré Jewelry, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to Betty Carré Jewelry. This amount will be subtracted from your merchandise credit.